Caution: These instructions are only for Windows PC users.
Tip: The installation will wipe all data on your phone. Take necessary backups of your data if required.

Assumptions

  • The user has a working motorola device with /e/OS on it.
  • The user wishes to revert their Motorola device to Stock ROM
  • This guide can also be used where user wants to retrieve a Motorola device which is soft bricked.

    Stock ROM here refers to the ROM that is provided by the vendor.

Downloads

Steps

  • Enable Developer Mode by clicking on Settings >> About Phone >> Build Number multiple times. A popup will let you know how many clicks are pending.
  • Enable ADB Debugging under Settings >> System >> Advanced >> Developer Options menu item
  • Enable OEM unlocking under the Debugging menu.
  • Ensure to enable fastboot flashing unlock otherwise you may get an error “Fastboot Flash Single Partition”.
  • Put your phone into fastboot mode, and then plug the USB cable in.

The tool should download the latest compatible ROM by scanning the following

  • phones Model
  • IMEI
  • Serial Number.

You can choose to flash an older one manually, if you so desire

Additional references

View the video of this process on the motorola site