What to do when you encounter an issue in /e/OS?

Connect to our GitLab server

Go to our issue dashboard

  • /e/ issues are listed and created here

  • Before creating a new issue, please search if it has previously been reported. To check for this

  • Type the bug in the search text box on the top of the screen as shown below

New Search

  • The screen will also display some other similar worded issues

  • If this search does not return any results create a new issue

Create a new issue

  • Select a template for the issue from the drop down marked ‘Choose a template’
  • ‘Apply template’
  • Add a Title
  • Fill in all the details as requested in the template
  • Always add logs where possible. This helps the developers debug the issue better.
  • Once you have finished, click Submit issue.

Getting an error message in new ID creation on /e/OS Gitlab?

  • Some users may get an error message, while attempting to create a new ID on the /e/OS Gitlab
  • The error message may ask you to contact the site administrator.
  • In case you run into such an error, please send a mail with the details of the ID you wish to create and the mail ID you got the error on, to helpdesk@e.email
  • Let us explain the reason behind this error. Some time back we had an issue with a large number of dummy IDs swamping our servers. To resolve this issue we disabled a few domains. The way to by pass this issue is to send your details to the email ID mentioned above. The team will help you with the ID creation.

Syntax and Source